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Invoices and payment details live in Subscription settings. Billing is per workspace, and only admins can manage it. To change your plan, see Change or cancel your subscription.

Find or download an invoice

  1. Go to Subscription settings.
  2. Scroll to Invoices. Each row shows the date, invoice number, amount, and whether it’s paid.
  3. Click the download icon on the invoice you need.
Your subscription and any on-demand usage are billed on the same invoice.

Update your payment method

  1. Go to Subscription settings.
  2. Under Payment Method, click Change Payment Method, or Add Payment Method if none is on file.
  3. Make the change in the Stripe billing portal that opens.
You need a payment method on file to turn on on-demand usage.

If a payment fails

When a payment fails, Subscription settings shows a banner asking you to update your payment method. Update it to keep your plan active. On-demand usage stops until the failed payment is resolved.

Common questions

In Subscription settings, under Invoices. Click the download icon next to any invoice. See Find or download an invoice.
In Subscription settings, click Change Payment Method and update your card in the Stripe billing portal. See Update your payment method.
Update your payment method in Subscription settings to keep your plan active. On-demand usage stops until the failed payment is resolved. See If a payment fails.
Enterprise plans can use custom invoicing. Ask your account manager for invoices.